Smooth and efficient communication at the workplace is critical to boosting employee morale, productivity, satisfaction and engagement. As Richard Ghilarducci mentions, communication is also vital for improved team collaboration and cooperation at the workplace. It ultimately helps drive better results for individuals, teams, and organizations at large.

Richard Ghilarducci briefly talks about the importance of effective communication in the workplace

Effective communication is vital to running a successful business. It plays an instrumental role in making sure that each person in the team understands their duties and responsibilities. It also helps build positive employee relationships and keeps employees engaged and productive. The reasons why effective communication at the workplace is important and should be prioritized are many, including:

• Mitigated conflict: Effective communication can considerably lower the odds of tension or conflicts at work. A large number of workplace conflicts take place due to ineffective communication tactics, which leads to misunderstandings about what exactly is been communicating. Misunderstandings and miscommunication can cause employees to feel disrespected, disregarded and/or unsatisfied.
• Increased employee engagement: Effective communication involves much more than simply making sure that accurate information is received. It also involves connecting diverse members of the company by keeping lines of communication open. This helps improve employee engagement and can be useful in building a healthier company culture.
• Higher productivity: Employees who feel connected to their workplace and have a good understanding of what exactly is expected of them at work are likely to perform more efficiently and be more productive.  If employees do not properly understand their role or responsibilities, or do not have the resources needed to perform their duties, the overall productivity of the company can suffer.  Making sure that valuable information is readily accessible and communicated allows employees to perform their duties properly, and may help boost productivity throughout the organization.
• Improved direction for employees: Open and smooth communication at the work place helps make sure that each employee understands their part in the enterprise, and knows what exactly is expected of them. This empowers employees to take the necessary steps to complete their responsibilities capably and contribute to the organization as a whole.
• Greater employee job satisfaction:  Employees who are a part of a company that practices effective communication are more likely to be satisfied with their job. A trustworthy, transparent and positive work environment supports employee satisfaction and keeps them engaged in their roles.
• Improved client relations: Effective communication at the workplace is not just relevant to the employees of the company, but also directly impacts client relations. Companies that maintain good communication with their clients or employees are likely to develop solid relationships with them over time. Good communication goes a long way in retaining clients and creating a group of loyal customers.

As Richard Ghilarducci mentions, companies that encourage employees to communicate their ideas and opinions generally foster more innovation than the ones that do not. Employees who feel empowered to speak up often provide meaningful ideas and strategies that can help the company to grow and flourish.